We support your team, your goals, and your success
Support
SUPPORTING OUR TEAM’S JOURNEY
Like any attempt to reach the summit, you need the support of base camp. Once EDGE BIOPHARMA has your team in place, we provide them with all the support they need to execute the program deliverables with success.
Areas of support include:
Human Resources and Payroll Services
Benefits Administration
Expense Management and Reporting
Training (Sales, IT, multi-channel, etc.)
Sales Management and Coaching
Incentive Plans and Motivational Strategies
CRM and IT that are comprehensive yet simple
Data Reporting and Analytics
SUPPORTING OUR CLIENTS’ JOURNEY
We stand ready, willing and able to provide you with full support as we journey together to the top. We keep your needs in mind and address all gaps to allow for a seamless partnership with the EDGE BIOPHARMA team:
• EDGE BIOPHARMA allows for risk mitigation, taking the employment responsibilities of the team from our client, providing you with the flexibility to adjust on the fly.
• We implement our programs with customized strategies and tactics that allow all elements to operate in a streamlined fashion
• Our fully supported CRM can integrate with your systems and provides the optimal solution to suit your data capture and reporting needs.
• With our clients’ input, EDGE BIOPHAMRA develops a regular communication strategy that ensures our clients are always aware of how the program is progressing and performing. Together we course correct quickly to ensure we are remaining on the path to success.
• We utilize the communication channels that work best for you, including business review meetings, regularly scheduled telecons, phone calls, emails and text.
SUPPORTING THE PROGRAM’S JOURNEY
At EDGE BIOPHARMA, you can be rest assured that our team is well-prepared and organized to implement, execute and support our clients’ programs. We ensure that every detail is addressed to provide the best chance for exceptional results.
• Excellent customer service is top-of-mind in every EDGE BIOPARMA partnership.
• We ensure our internal staff AND external customers have a rewarding experience with EDGE BIOPHARMA.
• We strive to be a flat organization that operates in a streamlined fashion. Employees and clients know exactly where to go for assistance and support.
• Time is valuable – waiting for answers often results in halting progress, which can negatively affect the outcome of a day, a meeting or a program – so EDGE BIOPHARMA’s response time is often within minutes
• We strive for honesty and transparency – we’ll be honest about how we can help, how long it may take and how we establish appropriate expectations, and then be accountable to those expectations.